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After years of producing desktop publications such as the Nonprofit Community Resource Directory, for the nonprofit sector, Pen & Pixel founder Phil Klein began publishing websites and dynamic databases in 1995. Since then, Pen & Pixel has been turning computers into computer resources and helping to build the Community Information Infrastructure. Recognizing information and referral as a key area where communities needed effective access to the best information on services, Pen & Pixel began work with organizations in the Seattle area that were committed to empowering people with good community information systems. Through partnerships with connected organizations around the US, Pen & Pixel developed systems that helped meet community, child care, youth, and senior information and referral needs. 

In many cases, organizations have had steep learning curves to climb when conceiving and implementing web projects. Analysis has been needed to determine how online community information systems can best fit into the larger pictures of an organization's other programs and goals--and also work in harmony with  interagency and interstate goals. As a result, systems analysis, and technology and communications strategic planning are key components of Pen & Pixel's projects.

As technology progresses and offers increasing opportunities for online service delivery, personalized service, data-sharing and data-security, new projects are more dynamic and useful than ever. This is especially aided by organizations with savvy staff, whose growing knowledge and expectations for technology's role powerfully leads to improved project results. Pen & Pixel is ever enticed to pursue projects that uncover new capabilities that transform organizations and the people who are served.

Some of the recent trends in our work are towards bettering the knowledge-sharing capabilities for all users of our systems and providing effective methods for online collaboration and community development. Today Pen & Pixel envisions a world where the solutions found to a problem in one place will flow as a matter of course to all places where that problem exists so that communities improve one another naturally.

 

Contact Philip Klein at phil at penpixel dot com.